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A.
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If you chose to make your
payment online with your VISA or Master credit
card, please go to the destination page of
www.hotel-service.org after you received the
confirmation of your booking.
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Click the Online Payment
button in the upper part of the page. Please
enter the 7-digit Booking Number in the first
line and add a "1" as the 8th digit for your
advance payment. If this is the second payment
for the remaining amount of your booking,
please add a "2" as the 8th digit to your
Booking Number. Then fill in the required
names, e-mail address, the amount to be paid
and chose the currency in which payment should
be made (Thai Baht or US Dollar).
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You are then transferred directly
to the secured payment form of the Siam
Commercial Bank, where your credit
card details will be asked. These data go
directly to the bank and are not accessible
for us or anybody else.
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On receipt of your online
payment, hotel-service.org will mail, fax
or e-mail the vouchers for hotel accommodation
and requested transfers as per the value of
your payment to you immediately.
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The final balance for all
services requested must be received 7 (seven)
days prior to arrival.
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For Online
Payments, we accept VISA and Master
cards.
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B.
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If you prefer to send your
credit card details by fax, we will e-mail
our "Credit Card Authorisation" form together
with the confirmation of your booking. Please
fill in all required information, sign and
fax the form to
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a.
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++66 7637 5775 Attn:
hotel-service.org
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b.
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If your reservation
is some time in advance, you can also
send the form by air mail to hotel-service.org,
P.O. Box 126, Phuket 83000, THAILAND.
Air mail letters normally reach us
within one week.
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In both cases, it is not necessary
to send additional papers, the "Credit Card
Authorisation" form is sufficient. On receipt
hotel-service.org will mail, fax or e-mail
the vouchers for hotel accommodation and requested
transfers as per the value of your payment
to you immediately.
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The final balance for all
services requested must be received 7 (seven)
days prior to arrival.
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We accept
VISA, Master and American
Express cards.
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C.
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Should you prefer to pay by
bank remittance, please advise your bank to
send the payment by SWIFT to the account mentioned
in the confirmation.
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As banks in Thailand are
not able, to provide any information about
the sender of incoming payments (domestic
and overseas), we have to request a copy of
your signed and stamped remittance order to
be sent to us by fax or mail. This is your
responsibility, otherwise we do not know,
from whom we received payment and might cancel
your booking.
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Payments, that are not accompanied
by a copy of the remittance order are treated
as unpaid bookings, because we cannot find
out, who sent this amount to our account.
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a.
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please fax to ++66
7637 5775 Attn: hotel-service.org
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b.
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If your reservation
is some time in advance, you can also
send the form by air mail to hotel-service.org,
P.O. Box 126, Phuket 83000, THAILAND.
Air mail letters normally reach us
within one week.
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In both cases, it is not necessary
to send additional papers, a copy of the remittance
order, stamped by the bank, is sufficient.
On receipt hotel-service.org will mail, fax
or e-mail the vouchers for hotel accommodation
and requested transfers as per the value of
your payment to you immediately.
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The final balance for all
services requested must be received 14 (fourteen)
days prior to arrival.
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D.
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Any
booking, not fully paid before arrival, will
be cancelled resulting in the loss of your
deposit and the reservations made at the resorts.
We
regret, but we cannot arrange meetings in
the different hotels to collect payments with
customer. It is also not the responsibility
of the hotel to collect payment from guests
who have booked at discounted rates through
a travel agency.
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E.
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Any booking, that concerns
the period from 20 December to 10 January,
has to be fully paid before 15 November, otherwise
we will release the reservations made without
further notice and any deposit payment made
will be forfeited.
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F.
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Should you have to cancel
a booking due to unforeseen circumstances,
the deposit of one night will be forfeited.
If you have to cancel a booking, that concerns
the period from 20 December to 10 January,
less than 14 days prior to your check-in date,
we regret, but we have to charge one additional
night to cover the penalties imposed by hotels
during this time. Payments made already will
be refunded by deducting the costs for the
remittance to your account.
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